Like most, I dug deep and read a ton of reviews (several of which weren't great) and downloaded the software thinking 'well I've already lost 1400+ files, what more do I have to lose?!?!' While I'm not one for writing reviews, whether the experience be crappy or great, I had to write this to put those facing this dreaded dilemma at.well.ease. I seriously began racking my brain for which country I would survive best in should I need to escape the people waiting on these pictures.when a Google search put me onto EaseUS's recovery software (thank you Google gods!!).

When I tell you I was near tears, I mean TEARS (!!!) when my computer randomly ejected my memory card and deleted the 1400+ pictures taken across 4 different shoots (all of which had been paid for and could NOT be easily reshot!!!) I mean it. Consider all others before you even think about purchasing any of their software. Don’t trust this company… despite all their published positive reviews (more than likely bogus)… there are rip-offs, they are based outside the US, their product does not work as they claim, and they have a no refund policy. bottom line is their software does not work as they claim, they have only web tech support, and their refund policy is based on you bought now it’s your problem. Then they start with the fine print of their “refund policy”… because we offer a free trial version etc…. How can you take screen shots of the setup screens of a piece of software that you removed for your system. Contacted them with 12 hours of removing their software and was told that I had to prove that it didn’t work…. They wanted to connect to our server remotely, can’t do that here! Removed their software and purchased another (Acronis) and it worked right out of the box without any tech support. Tried to call but no phone tech support, only web contact.

Don’t believe it! Tried their Total Back Server and it did not recognize the backup drives. EaseUS has a great web page that promotes it products as easy to use, tech support, money back guarantee….

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