This will tell you if it a universal issue or isolated to your user/admin account. Test issue in another user (or guest user) account This test will tell you if third party interference extensions etc are not loaded in safe boot mode. In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode. Reboot as normal and test as caches get rebuilt. Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. You have a limited 14-days to return for a full refund or exchange for one that suits you better.Ĭall Customer Support (800) MY–APPLE (800–692–7753) The Apple M1 chip has unified memory, allowing the GPU and CPU to share memory without penalty- I would not see RAM as the issue. Verify your third party software is up to date. Is this a bug in the OS or should I have purchased the 16gb RAM MacBook? If this is the case the M1 chip obviously isn't upgradeable so what are my options for returning and purchasing a 16gb MacBook? I use Adobe Suite for design and I find if I have Illustrator open and also Safari the computer lags and freezes quite a bit. I've just purchased a new MacBook Pro with M1 chip (512gb storage & 8gb RAM). This should not have been any sort of surprise for adobe, but as usual, they are late to the party. It will then be re-issued as a 'universal Binary', which contains BOTH Intel-code and Apple-Silicon code, and the correct version for your processor is selected at run-time.ĭevelopers got notified about this transition a long time ago, and were provided prototype test systems as well. What needs to happen to restore the speed you know and love is for adobe to come around and re-compile their software for the Apple-Silicon M1. Occasionally, some operations may actually be faster on the M1. These speedups may be lost, and some complex operations may be slower.

At app launch, its code will be translated to Apple-Silicon code, and the translated Apple-Silicon code is what the Apple-Silicon M1 chip executes.Īdobe likely spent a long time fine-tuning their Intel code to be fast enough. If developers have updated their Apps to run on Big Sur, then Apple says they will run and not crash.īut the M1 is a different processor, and Intel-code can not be run directly - it will be emulated.

Macbook air m1 adobe illustrator